Business Process Automation

Reduce Operational Costs, Drive Efficiency, and Achieve Measurable Success

Say goodbye to fragmented processes across departments.

Our solution seamlessly incorporates business rules, regulatory and audit requirements, and caters specifically to your needs.

Boosting productivity with automated workflow solutions is a must in today’s competitive market as demands to reduce operational costs, improve the customer experience, and adjust to increasing complexity continue to rise.

Welcome to Horizontech’s game-changing workflow automation solution, designed to empower companies and revolutionize their operations. Picture a platform that effortlessly adapts to your unique requirements, from simple tasks to highly complex workflows, all powered by modern technologies. You’ll gain proactive control over workflow monitoring, interactive customer queues, and rapid resolution of processing bottlenecks, ensuring swift turnaround times.

Horizontech’s Suite of Workflow Automation Services

Simple Workflow Automation

Simplify your operations by automating repetitive tasks such as data entry and document routing. Our solutions streamline routine processes, freeing valuable time for your team to focus on high-impact activities.

End-to-End Automation with Complex Business Rules

Navigate intricate workflows with ease. Our end-to-end automation solutions are tailored to handle complex business rules, ensuring seamless operations and regulatory compliance across your organization.

Service Orchestration for Cross-Functional Processes

Break down silos and streamline collaboration across departments with our service orchestration solutions. By automating processes that span multiple systems, we enhance efficiency and visibility throughout your organization.

Business Process Management (BPM)

Gain control over your business processes with our BPM solutions. From order processing to employee onboarding, we help you design, model, and optimize workflows for maximum efficiency and productivity.

Document Management

Simplify document handling and access critical information more efficiently with our document management solutions. By automating document-centric processes, we enable seamless organization and accessibility across your organization. We also offer clerical support to outsource steps that require humans.

Task Automation

Empower your team to focus on strategic initiatives by automating repetitive tasks. Our task automation solutions streamline workflows, allowing for greater productivity and innovation within your organization.

The Horizontech Way

Experience the Horizontech difference. We offer more than superior efficient custom solutions; we deliver an unparalleled level of service. Our proactive and responsive approach ensures that our clients receive nothing short of a VIP experience, earning rave reviews for our commitment to excellence and expedient results.

“Horizontech was instrumental in our company’s transformation. Their expertise in converting labor-intensive workflows into a compliance-focused system greatly enhanced client satisfaction and delivered substantial financial advantages.”

Eric Covington

Former SVP Regulatory Compliance, Comdata

Measuring Success with Workflow Automation

We are in this business to bring results! Combining our specialized knowledge with best practices and agreed-upon KPIs establishes a clear roadmap for impressive outcomes.

Using Data Analytics and Business Intelligence, here are some ways we measure our success together:

Hard ROI

Time Savings in task management via task automation
Savings in processing costs
Labor Costs and Productivity Gains
Improved Quality
Time spent on documentation or scheduling
Savings on documentation storage and operational costs
Time spent correcting errors

Soft ROI

Improved brand reputation
Improved collaboration
Better morale
Higher customer satisfaction
Increased employee productivity
General efficiency gains

Access our comprehensive ROI insights and uncover the potential savings and efficiency gains waiting for your business!

Unique Differentiators

Horizontech’s Workflow Automation service stands apart:

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Customizing Automation for Your Goals

We tailor the automation process to match your unique business and objectives precisely. We don't conform your business to cookie-cutter solutions. Your solution is made to fit.

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Identifying Automation Opportunities

Our thorough analysis pinpoints automation and efficiency enhancement gains. With over 25 years of business process experience, we excel in identifying operational gains.

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Open and Scalable Automations

Our solutions are designed to be open and scalable, empowering our clients to adapt swiftly to rapid technological advancements.

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Seamless Integration

Our automated workflows seamlessly integrate with other systems and processes, providing a comprehensive solution.

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Empowering Modern Operations

We equip you with cutting-edge tools to streamline operations, boost productivity, and foster collaboration. Our 24/7 accessible web-based environment caters to the demands of today's global and remote workforce, ensuring seamless connectivity and efficiency.

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Delivering User-Friendly Solutions

We provide intuitive interfaces, robust data analytics, stringent security and compliance measures for ease of adoption and use.

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Optimizing ROI

Our solutions prioritize quantifiable and qualitative returns on investment, aligning closely with your business goals.

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Security / Reliability

Horizontech ensures compliance with the highest security standards, including SOC2 Type 2, HIPAA, and HITECH. These certifications demonstrate our commitment to safeguarding data integrity, confidentiality, and availability. By adhering to these rigorous standards, we prioritize the protection of sensitive information and maintain the trust of our clients and partners.

With a focus on user-friendly interfaces, scalability, data security, and customization, we ensure maximum value for your organization.

Our Best Practices for Workflow Automation

When it comes to implementing workflow automation, following best practices is essential to achieving optimal results. Here are some best practices for workflow automation.

Paired with our concierge service, it’s the perfect combination for success with ease.

Define Business Goals

Aligning Automation with Your Business Goals:
Our tailored workflow automation service is designed to directly contribute to achieving your specific business objectives. By establishing key performance indicators (KPIs) and reviewing them collaboratively, we ensure clarity on our mutual success and leverage solid data to elevate performance continuously.

Analyze and Map the Workflow

Comprehensive Analysis:
We delve deep into your workflow, meticulously identifying areas ripe for automation and efficiency enhancement. Our approach allows for elevated discussions and strategic planning, paving the way for sustainable success while mitigating the need for future rework or redesign efforts.

Automate the Workflow

Implementation of Automation:
After carefully designing the optimal workflow and having determined the areas that lend to bring substantial gains with automation, we utilize proven processes, technology, systems, testing, and training before launch.

Use the Right Tools

Expertise and Tools: At Horizontech, we offer a diverse range of cutting-edge technologies tailored to address your specific needs. From our proprietary software to AI and machine learning to robotic process automation (RPA), intelligent document processing (IDP), low-code and no-code. We carefully analyze your environment and select the most suitable technology to ensure your success.

With Horizontech, you're not just streamlining workflows – you're unleashing unparalleled efficiency, compliance, and adaptability, unlocking the hidden value within your organization.

If you're ready to transform your business processes and achieve tangible results, contact us today to learn more about how Horizontech can help you achieve your business objectives.

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